Our Team

Myrthée Blanco is a senior strategy, customer experience and operations leader with over 25 years of international experience across Canada, Europe and Latin America. She has led large-scale customer operations, built new programs and services, and delivered complex initiatives across regulated industries and diverse organizational cultures, with particular depth in Human-Centred Design, employee and customer experience, and Group Benefits.

At Pause Collective, Myrthée works across the engagement journey—from assessing current state and identifying gaps, to developing and delivering employee-focused programs—helping organizations translate strategy into practical solutions that reflect their culture, people and operating realities.

Personally connected to the importance of women's wellbeing through her own experience, she is also a certified Siromani (Teacher of Yoga) in the Sivananda tradition, bringing a holistic perspective that combines business expertise with practices that support greater awareness, balance and wellbeing.